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45-Day Full Refund Policy
You can buy tires with confidence from tires-easy.com. We will accept returns up to 45 days after delivery of the tires. If you are not happy with the tires, return them to us for a refund and the shipping is on us!
Our goal is to make buying tires online a great experience from top to bottom. Buying tires should be as easy as 1-2-3, and the same goes for returning them when they aren't the perfect fit.
Request to Return
Returns are accepted within 45-days of delivery. Only unused tires that have not been mounted or driven on are eligible for return.
Prepare for Shipment
Tape each return label directly to the tread of the tires. Make sure the label is secure so it doesn’t fall off during shipping.
Deliver to FedEx
With the return labels securely taped to the tires, take the tires to a FedEx location and they will send the tires back to us.
What Isn't Covered
Buying tires should be easy and hassle free. Our goal is to make buying tires online a great experience while supplying the largest tire selection at the best prices.
Tires that become unserviceable due to:
Conditions resulting from road hazards, such as (A) impact damage, (B) cuts, (C) snags, or (D) punctures.
Conditions such as, but not limited to, uneven, cupping, feathering tread wear resulting from (A) improper installation, (B) wheel misalignment, (C) tire/wheel assembly imbalance, (D) use of an improper rim, (E) improper mounting or dismounting or (F) misapplication.
Conditions resulting from consumer damage, such as (A) improper tire and vehicle maintenance, (B) misuse, (C) abuse, (D) accident, (E) under inflation, (F) overloading and (G) over inflation.
Use in ANY off-road applications.
Tires that are:
Worn unevenly and/or show a difference of 2/32” (1.6mm) between the grooves.
Altered in any manner (additional siping, buffing, stud pin holes, re-grooving, truing, etc.).
Race/competition tires in anything other than new condition.
Installation and/or any service charges incurred during installation.
FAQ
We allow returns for 45 days after delivery. The tires must not be mounted or damaged. To start a return, please complete this form!
We pride ourselves on having the best return policy in the business! As long the tires meet our return policy standards, there is no charge for returns!
We do not accept returns for any tires that have already been mounted or driven on.
Now that you have the labels, please remove all original shipping labels on the tire(s). Print out your new labels and attach them to the tire. Make sure the tire matches the label if different styles of tires were ordered. Clear packing tape is preferred. Please ensure your label is tightly affixed to the tire so it doesn't get damaged or lost in transit. Finally, drop off your tire(s) at your local FedEx - don't forget to request a drop-off confirmation receipt!
We issue your refund once the returned tire(s) reach our warehouse and we’ve confirmed the tires are in good condition. From there, it usually takes 3-5 business days to refund your original form of payment.
We get it, accidents happen! If you accidentally ordered the wrong tires, we can attempt to cancel the order before it ships. If the tires have already shipped, the next best option is to return them. To get a cancellation or return started please complete this form!
In the very rare event that the tires that arrived are different from what you ordered, please reach out to our customer service team via email or chat. We will work hard to make it right. We’ll provide you with labels to return the incorrect tires and send you the right ones right away.
