Shipping & Payment Policy
Shipping and Delivery Options
Tire Delivery Options
You can choose between 3 delivery options:
Your tires can be delivered to a local installer. You can pick a local installer that is close to your address and schedule an appointment to have your tires shipped and installed. In this case, the shipping is always FREE.
Your tires can be delivered to your billing address
Your tires can be delivered to an alternate address. In this case, please specify the delivery address and the person authorized to receive the tires on your behalf.
Some larger tires must ship via FedEx Freight in order to have the proper tools for the drivers to unload and deliver the tires. These are typically large mud tires, construction or farm tires and large commercial truck tires.If you are delivering to a commercial address there is no extra charge, however if you have the tires delivered to a home address FedEx is adding a $100 fee for delivery.
You will receive an e-mail confirmation of the transaction when you place your order. Please save a printed copy of your order confirmation for your records. Once your tires ship, you will receive a second email to notify you of the tire shipment.
Out of Stock Merchandise
We make every attempt to provide accurate inventory levels on our website. Occasionally we are out of stock. In these instances, you will be notified by e-mail or receive a phone call if we do not have your tires in stock. If we expect stock soon we will send you the date that we expect to ship your order. We may also provide you with alternative tires to consider.
Displayed message on product pages for out of stock
Home Delivery and Order Tracking
We send tires via FedEx Ground. You will receive confirmation by e-mail when you place an order, and a second e-mail when your tires have shipped, with a tracking number so you can monitor your shipment.
If you do not receive your order based on the estimated delivery date contained within your tracking number, please send an e-mail to info@tires-easy.com, or call us at 844-877-3279.
Delivering outside the United States
We currently do not ship tires outside the continental United States.
Coupons
Tires Easy only accepts coupons authorized by Tires Easy. Unfortunately there are coupon websites that post outdated and/or false coupons. We cannot honor such coupons. If you have a question regarding a coupon, please contact Customer Service to assist you by phone at 844-877-3279 or send an email to info@tires-easy.com.
Displayed message on product pages for out of stock
Payment
We accept American Express, Visa, MasterCard, Discover, PayPal, PayPal Credit, Katapult and Affirm Tire Financing.
Return/Refund Policy
You can buy tires with confidence from tires-easy.com. We will accept returns up to 45 days after delivery of the tires. If you are not happy with the tires for any reason, return them to us for a full refund and the shipping is on us. Exclusions apply, click here for details.
Contact our Customer Service department to initiate the return. Please call 844-877-3279 or send an email to info@tires-easy.com. Do not return any tires directly to our office, as they will not be accepted without a return authorization number and prior notice of the return.
Handling Fees
Handling fees cover added costs for home delivery, including specialized packaging, additional preparation, and tailored shipping.
This fee applies only if tires are shipped to your address and is non-refundable in case of returns.
